Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Firelight, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.
Since coffee is a perishable item and we roast to order, we encourage you to reach out at firstname.lastname@example.org as soon as possible if you have any issues with your coffee or your order. You can also leave us a message at (404) 590-5127. The following guidelines for coffee and non-coffee item returns apply:
To start the return process, please email your order number, name, reason for a Return/Exchange, the item and quantity you wish to Return/Exchange, and as much detail as you can to email@example.com. We will then contact you with information on how your return will be processed. Returns should be shipped to:
Firelight Coffee Roasters
781 Wheeler St NW
Atlanta, GA 30318
Information that is gathered
In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.
Cookies will be used to remember visitor preferences when interacting with the website.
Where registration is required, the visitor’s email and a username will be stored on the server along with shipping and billing addresses and any preferences.
Our card processor stores all credit card information. They conduct the entire credit card transaction using industry standard 128 bit SSL encryption. We only store a record that the transaction took place.
How the Information is used
The information is used to enhance the visitor’s experience when using the website to display personalized content.
E-mail addresses will not be sold, rented or leased to 3rd parties.
If you make a purchase, we will send you a confirmation email.
If you sign up for our mailing list, we will send you informational emails about offers of services. At any time, you can ‘unsubscribe’ yourself from our email list simply by clicking the ‘unsubscribe’ button.
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in the e-mail that you receive.
You may be able to block cookies via your browser settings but this will prevent you from access to certain features of the website.
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. The site won’t work properly if cookies are turned off. Also they may be used to track your return visits to the website.
Changes to Policy
We reserve the right to change this policy at some future date. Changes will be posted on our website.